Many individuals who begin using their very first web hosting account, or change companies, typically have enquiries regarding how particular things are completed or stumble upon difficulties when setting up various things like emails, site settings, etc. This is why, many web hosting providers have prepared documentation with popular questions and problems so as to help their clients obtain information swiftly and seamlessly. Consequently, the client care staff representatives can concentrate on actual problems that some clients may be experiencing, as the solution for the minor things will be available on the World Wide Web and customers can easily tackle them without having to touch base with the help desk support team. Having detailed documentation is truly important, especially for new users without any past experience, as the hosting service involves a huge number of functions and many individuals can become puzzled about what action to take. A good knowledge base can both help you complete the procedures that you need and become aware of how the web hosting service works as a whole.

Extensive Online Documentation in Shared Hosting

All shared service that we are offering feature an elaborate knowledge base where you can find all you should know in regard to your hosting account. Whether you’re planning to set up a brand new database, to redirect a domain by means of an .htaccess file or to set up an e-mail address on your desktop computer or telephone, you can simply check our step-by-step help articles and all the information that you need will be there. When you go to a particular section of your Hepsia hosting Control Panel, you can see articles that are dedicated to the features that can be accessed through it. If you’d like to see the full collection of articles and get familiar with all the features that Hepsia is offering, or simply to read general info about the hosting service, you can browse the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve made every effort to encompass any challenge that you may possibly bump into, but if you don’t find the info that you wish, you can always get in touch with us, as our customer care staff is available to you 24x7.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated service come with in-depth online documentation where you will see info about all the features that our custom-created Hepsia hosting Control Panel comes with, plus solutions to different questions and difficulties that you may face. All configuration manuals feature detailed explanations, so you won’t have to worry about overlooking something in case you’d like to export a MySQL database, for instance. The troubleshooting articles encompass a range of tenable reasons for particular issues and the solution for each and every one of them, so if you aren’t able to send email messages although you have the right settings, for instance, you can swiftly find out what the reason could be and rectify the problem with several clicks in your email client. As Hepsia has quite a few features, you’ll be able to find applicable articles in each and every section. If you desire to look through all help articles, click on the Help link, which is located in the top right-hand corner of the Control Panel.