If your website hosting service provider supplies live chat support, you're able to speak to an agent live and find out useful info or get an issue resolved timely. The advantage of using chat compared to calling to talk with a live person is that you will need just a computer with Internet access, which means that you won't pay any fees in the event that you are in a different state or country. What's more, it will be a lot easier to copy and paste data such as domains, usernames or error messages in other words details that are sometimes hard to give to the other side over the phone. The live chat is also a considerably quicker option to contact the website hosting company's support team in comparison to using a ticketing system. Last, but not least, in the event that some trouble requires more time to be dealt with, you can do something else entirely while you wait for assistance on the live chat, therefore you won't waste time - something that's not possible when you are on the telephone.

Live Chat Support in Shared Hosting

We provide a live chat support service for all shared service that we offer and we will support you with almost everything live. In case you do not have an account with our company yet, we will be able to provide you with more details about the plans to help you to choose the most suitable plan. If you are an active client, we're able to assist you with any general or billing matter and with various common tech matters, for instance an email address setup in a desktop email client. In case you can't phone us for some reason or you are in a country where we do not have a local telephone number, our live chat is the best way to get in touch with us. Of course, some troubles require more time to investigate and test, which means that you'll need to open a support ticket to our technicians, but nonetheless, we will save your time and assist you with lots of issues on the chat.

Live Chat Support in Semi-dedicated Servers

We have a live chat service that is designed for all of our potential and current clients. If you're thinking about a new web hosting account, you will be able to chat in real time to one of our agents and receive more information about our semi-dedicated service in order to pick the right package for your web sites. If you already own an account with us, we can support you timely with billing, general and first-level techmatters. Though in some instances you'll need to open a support ticket since there are troubles that can't be resolved through a live chat, we can help you with various common tasks, for example installing an e-mail account in an e-mail client or forwarding one domain name to another. As a result, you will benefit from timely support and you'll save a lot of time.