A 99.9% Server Uptime
Our shared hosting system is based on a secure, high–end hardware architecture and a strongly customized variation of Linux. Thus, irrespective of what your website is, or how many visitors you have, or even if there is a distributed denial–of–service assault, our servers will remain up and running and your websites will stay accessible online.
All our shared service packages come with a 99.9% server uptime guarantee. And no matter which datacenter you select, our uptime guarantee remains unchanged.
A 99.9% Network Uptime
If you would like to provide an enterprise–level hosting service, you can scarcely depend on the default network configuration in a datacenter. We have set up our very own custom network in order to ensure a supersonic connection speed with the rest of the world.
And because of this, no matter which data center facilities you choose: our US based data center, our UK based data center, in our FI based data center, in our East Europe based data center or our AU based data center, you will enjoy an assured 99.9% network uptime. And this uptime guarantee is valid with all hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, if it’s your hard–earned cash at stake, you can’t feel truly secure. Because of this, with each of our cloud hosting plans we offer a 30–day money–back guarantee. If you do not feel satisfied with our service or in case you need to use an even more robust hosting solution, such as a VPS hosting service or a Linux dedicated servers – you will get your money back in full, without any concealed costs or reimbursement taxes.
24/7 Technical Support
If you have ever had to wait for hours to get an answer, you’re aware of how frustrating this can be, especially when your web site is at stake. That’s the reason why we offer you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our techs will be here for you and they’ll answer you within 1 hour. And the best thing is that their average ticket response time is well under twenty minutes!