Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We offer a 1–hour reply guarantee with all our shared service packages, which means each help request you post will undoubtedly be answered to in less than sixty minutes max. Our support staff members have been taught to very quickly take care of any case and to present you with well–timed advice on any trouble that you possibly have.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us any time needed. Our staff of specialists will be online for you 24x7x365 to respond to all of your questions and to correct any trouble you will probably have. You will be able to post a tech support ticket from the UserKaluwasha Hosting Online Control Panel or send us an e–mail at any time. Additionally, on working days, you are able to ring us or take advantage of the online chatting option.

  • Intuitive help center
  • An Intuitive Help Section

  • If you want guidance while performing tasks within the Control Panel, you’ll be able to always click on the Help button and see your concern in the list of content articles that will come up. We have as well turned much of the content articles into movies. The listing of video tutorials will come up if you click the Videos option located in the top right angle.