Help and Support Channels
A one hour Ticket Answer Warranty
Each ticket you post to our client assist Department will be attended to within less than 1 hour. The standard questions are going to be responded to instantly. Yet, if the service request you have sent us calls for the help of a skilled technician, we’ll forward the ticket to him and will inform you about the postponement.
Top–class Client Help Service
Our customer help and support Dept will be on duty for you round the clock to to handle all service inquiry tickets that you send to us. We offer technical assistance for all the software programs that are installed in advance on your server. These include our custom produced Online Control Panel, the chosen Operating System plus the server administration panel (in accordance with the VPS type).
An Informative Help Zone
In the Online Control Panel that is available absolutely free with your virtual server, you will find an interesting Help section, that includes all that you should have knowledge of when maintaining your websites and programs. We have included a range of how–to content articles and video training that illustrate the standard website managing tasks in an easy to comprehend fashion.