Q: What exactly does web site migration mean and what does it involve?
A: If your present web hosting provider can no longer satisfy the requirements of your web site, or if you go through continuous network downtime, or if you are made to wait for hours for the client care staff to reply back to you, it might be a good idea to change your provider, i.e. to move all the files for your websites along with your databases from your current provider to your future provider. At UserKaluwasha Hosting, we realize that this can often be difficult & time–consuming. This is why we will do all that for you at no cost!Our highly knowledgeable technical staff will transfer your site content from your present hosting provider to us. Our technicians have a lot of experience with web site migration and are able to take care of everything – from an ordinary WordPress–driven weblog or Joomla™–based website, to a highly elaborate, custom–built app.
Q: Just how long will it take for my site to be moved to your platform?
A: There are plenty of aspects to bear in mind – the total number of files, the size of the database, the complexity of the site itself and the current workload of our website migration professionals, etc. Even so, we do try to perform all website migrations within a 48–hour period. Smaller–sized websites are transferred faster – usually in less than 24 hours.
Q: My personal privacy is important to me. What information do you need?
A: We will require the login information for your current web hosting provider’s Control Panel along with the site’s name (domain name).
Q: The login info for my hosting account is sensitive. How can I rely on you?
Q: Will there be any outage for my web site?
A: No. Your site will continue to be reachable online during the migration. As soon as everything is completed on our end, we will inform you so that you can preview it and check for problems. If everything is alright, all you will have to do is modify your domain’s DNS resource records.
Q: Will my present hosting provider need to provide any information/help?
A: While we transfer your content, your web hosting provider will not be aware of the migration at all. We will never touch base with them in any way.
Q: Which hosting providers can you migrate web content from?
A: We can transfer your web site from any hosting provider or any Linux–based hosting platform so long as we can get access to the Control Panel and there is File Transfer Protocol access available.The only sites that we can’t migrate are those based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.